SGCS

• What is the SGCS?I

It’s our way of making sure you always know what’s going on, you dont have to waste time chasing, no guesswork as to where we are on the current jobs, you will always know just what is in process.

The Soundbridge Group Client System (SGCS) is a bespoke platform built to meet the real-world needs of our clients. It’s not off-the-shelf, and it’s not bloated. It’s built for purpose and it works.

• Check your contract directly from the system
• Easily accessible via our online portal
• Access SLAs 24/7 — no digging, no delays
• View current projects, photos, and evidence — updated live by our on-site teams
• Use the direct ticket line — no waiting on hold, just fast, documented responses
  • Tickets go straight to our hub
  • Response within 30 minutes (during working hours)
  • Action within the hour (where applicable)
  • Full communication history retained for your records
• Feed new work to us — subject to your existing agreements
• Fully documented for your records

And a whole load more, this is just the beginning.

Soundbridge Group Client System – streamlined and ready for you.